Back to book

Part I: The Origin of AIFC

15. Signals, Change Proposals and Governance

1 min read

Once bottom-up flow was introduced, the system needed a way to handle signals.

A signal can come from:

  • a person,
  • a customer,
  • a team,
  • support,
  • maintenance,
  • operations,
  • metrics,
  • AI analysis,
  • an incident,
  • a vendor,
  • a market change,
  • another community.

But a signal is not yet a decision.

It needs processing.

This led to the lifecycle:

observed signal
↓
draft proposal
↓
classified
↓
triaged
↓
under review
↓
accepted / rejected / deferred
↓
decision record
↓
implementation
↓
verification
↓
source of truth update

AI can help detect signals and draft proposals.

But AI must not own the decision.

This created a healthy role for AI:

AI may reveal what the community cannot easily see. The community decides what it means.